Welcome to Customer Service

About Your Account

Create a new account or modify your existing account preferences.

Ordering & Shipping

At this time, we are unable to provide online ordering and delivery to shipping addresses or to our store locations outside the Continental United States, Alaska and Hawaii.

Join Payless Rewards™

Become a Rewards member today & enjoy exclusive offers, birthday treats and much more!

Returns & Exchanges

Thanks to our Happiness Guarantee, we’ll gladly return or exchange your purchase.